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Paypal is NOT the only optionNew! - Google Checkout We have other payment methods available at our online store.
"Thanks for a great book. Most e-books are small, almost pamphlets but the Desktop Search Handbook is great value for over 60 pages of info" - Greg H, Lincoln, Nebraska.
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FAQIf you have questions about Paypal we have a special QnA page. How much does the Handbook cost?The Eye-catching Signs with Word costs US$9.95 however Office Watch subscribers can take advantage of our usual discount offer and pay only US$6.95. Equivalent prices are available in Canadian, UK, European, Australian and Japanese currency. You’ll be entitled to the other benefits for buyers like the exclusive discounts and FREE updates until 30 July 2006. All purchasers get free updates to the guide through 30 July 2006. What do I get?All purchasers get a comprehensive guide to making effective and eye-catching signs with Microsoft Word – 60 pages of original content with step-by-step instructions, advanced tips, color screen-shots, table of contents and appendices. Also included is our exclusive and specially designed Sign Gallery of completed signs (as Word documents) that you can use immediately or adapt to your needs. The e-book is in PDF format personalized for each buyer. For the one price you also get FREE updates and new editions of the guide throughout 30 July 2006. Which version of Office do I need?The topics covered in the book mostly suit all versions of Word from Word 97, through Word 2000, Word 2002 (XP) and Word 2003. Some features are only available in Word 2003 but that doesn't effect most of the coverage. The Sign Gallery of ready-to-use examples are Word documents compatible with Word 97, Word 2000, Word 2002 (XP) and Word 2003. The versions of Word also include Microsoft Works packages that include a full version of Microsoft Word. Who wrote the ebook?The was written by the Co-Founder and Editor-in-Chief of Office Watch and other newsletters, Peter Deegan and experienced graphic designer Maryjane Almer. What do I need to read the Guide?You need a copy of the free Adobe Acrobat Reader – version 5 or above. Most people will have the reader installed already but if not you can download it from here. The book can be read on any Windows or Macintosh computer that supports the Acrobat Reader. Some people have had general problems with the Acrobat Reader which have been solved by switching to the latest free v7 release from here How do I pay?You can pay via major credit cards or Paypal using a secure online system. Payment can be in US Dollars, Canadian dollars, Sterling, Euro, Yen or Australian dollars -- click here. You do NOT need a Paypal account -- just a major credit card. NEW! There is an offline payment option available where you can fax in your credit card details instead. Can I pay by check?No directly, we looked at this option however it would be slow and we'd have to charge an additional fee for the manual processing involved. However Paypal has an 'e-check' option for compatible US bank accounts - you choose this option when arranging payment from Paypal - click here. It takes a few business days to clear, unlike credit card payments that are cleared in seconds. Paypal won't accept my card or country!Paypal accepts most major credit cards however the exact cards available depends on your country of origin and their local policies. In addition some countries residents are, in effect, banned due to excessive fraud from those regions. This is a Paypal decision over which we have no control we have a special Paypal QnA page. However we do have alternative payment options that are available - click here. How big is it?The first edition is over 60 pages long plus appendix and Sign Gallery attachments. Can I see before I buy?You're welcome to look at the first few pages – click here. How much advertising is there in the guide?None at all. This is a book you pay for, as opposed to the free newsletters, so there is NO advertising at all. What if I lose my copy of the Guide?You can download a fresh personalized copy of the ebook at any time from our web site. Just login and download. How do I get the updates?The latest version of the Eye-catching Signs with Word is available to all purchasers via the same method as they used for the original download . Is this a prelude to a paper book edition?We're not intending to produce a paper book version of the - we feel that this part of the computer world is moving far too quickly for the paper publishing world to keep up. It would be prohibitively expensive for us (and you) to produce and distribute a 'real' book. A 'real' book runs the real risk of getting out of date soon after, if not before, it reaches you. In addition to the free update editions the ebook has features (like searching, bookmarks and annotation) that are not possible with a paper book. Can I print out the Handbook?Unlike many e-books, we let you print out a copy of the for your own use. However before you do please keep in mind:
Will there be more ebooks?This is our third E-book project after our popular Desktop Search Handbook released early in 2005 and the Office Extras Handbook in October 2005. We hope to do more - it depends on finding suitable topics and the financial viability of the . We are trying to provide quality and timely content for a reasonable price -- if you, the customer, responds favorably then we'll be happy to make more titles in the future. For the moment we're focused on the existing titles not future maybe's. I've purchased the Guide - how do I get it?You'll be sent an email within a few hours, usually much sooner, with the link to download your personalize |
Don't panic - most likely the message has been caught in an overzealous spam filter. Please check your deleted items and Junk Mail folders for a message from us. Also keep in mind that many ISP's have their own spam filters and it might have been wrongly caught there - before you see it. In Email Essentials we've complained about ISP's who filter spam without any options for customers.
Sadly these days you cannot assume that when you don't receive a message that means it wasn't sent at all.
Just go to http://shop.office-watch.com/eb/ login using the email address and password you created when you purchased. View your current orders and a download link will be shown for all paid e-book orders. There's a 'Lost Password' option at our online store if you need it.
With this system you can check the status of your order and get a download link at any time (whether you've received a confirmation email or not) which is always for the latest version of the e-book.
If all else fails: ebookshopmanager@woodyswatch.com please include details of your order, especially the exact name and exact email address used with your order plus any other details you might have. The more information you can send us the easier it is for us to find your account and order.
We use Paypal, Google Checkout or 2co.com to process credit cards on our behalf - you get to choose.
They are all well-known and respected companies who can usually process multiple currencies - this is important with Office Watch readers located all over the globe.
Some online retailers collect your credit card info then pass it along to a unknown third party to process the payment. There have been privacy issues with some of those companies. We've taken the decision to keep the payment process transparent to you, the customer. With our system you know who is getting your credit card info (Paypal, Google Checkout or 2co.com) because you type the details into their web site and get a separate payment acknowledgement from them.
You have the choice of which company processes the payment. In almost all cases we at Office Watch don't see or have access to your credit card details at all.
While in the past, Paypal might have required you to create an account with them, that is no longer the case if you simply wish to make a purchase.
There is an exception that some customers have found. Paypal has a security feature that, like most security features is both sensible and annoying. Here's what happens: at some time in the past you created a Paypal account and recorded a credit card against that account. Now you try to pay directly with that same card and Paypal will insist that you login to use it. This is presumably a security measure to stop unauthorized use of a credit card that a Paypal customer has recorded.
We have a special Paypal QnA page for common questions about Paypal.
There is an offline payment option available where you can give us your credit card details for manual processing or fax in your credit card details instead.
We have investigated other options. While there are plenty of credit card acceptance systems out there, we are fussy and particular not just for ourselves but our customers too.
So we have implemented options to by via Google Checkout and also 2co.com as well as Paypal. This gives credit card purchasers several choices to suit their needs and preferences.
We have a special Paypal QnA page for common questions about Paypal.
There is an offline payment option available where you can give us your credit card details for manual processing or fax in your credit card details instead.
We looked at the major Digital Rights Management (DRM) systems for ebooks and found them wanting. They are too difficult for the reader to manage and we didn’t want to put our customers to that nuisance. But we do have to protect ourselves from copying and theft of a work that has taken us a long time to prepare. Each copy of the ebook has the purchasers name embossed in it so the source of any illegal copying can be detected, we will withdraw the right to updates to any user who illegally copies the Guide.
Yes, certainly. Copying between two computers you use is fine.
Note that we have not used any Digital Rights Management systems that
would make copying much harder and difficult for customers. This was a
deliberate choice on our part.
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Eye-catching Signs with Word (ISBN 0-9757363-2-9) - by Peter Deegan and Maryjane Almer - enquiries about our ebooks or ordering can be emailed to ebookshopmanager at office-watch.com
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